Where can I purchase replacement parts for my Skil tool?
If you live in the US, replacement parts can be ordered directly through our service center by calling 1-877-SKIL-999 or through select online retailers. Please refer to the product guide for more information on ordering online.
For information about replacement parts in Canada, call:Ontario & Western Provinces: 1-800-387-8304 Quebec & Atlantic Provinces (French speaking): 1-800-463-3676
Where can I purchase additional batteries for my cordless tools?
Skil batteries and chargers and can be ordered by phone in the U.S. through Skil Parts by calling 1.800.346.4103 or purchased online through several of our online partrners. Visit the Batteries/Chargers section of this website for links to order online.
Where can I take my router to get it repaired?
For complete service center information in the US and Canada, visit Service Centers
Where can I find Skil accessories? My local home center doesn't always have them in stock.
All our retailers have the ability to special order Skil accessories for you. However, accessories can also be purchsed through one of our many online partners, such as Amazon.com or SkilShop.com or by phone directly through our Skil parts office at 1.800.346.4103.
The battery of my new cordless tool does not last very long, but it is brand new. Is something wrong?
Most cordless tools on the market today have NiCd (Nickel Cadmium) batteries. NiCd batteries need to be "cycled" before they can deliver their best performance. This means that the battery has to be fully charged and fully 'drained' several times (typically 4 to 5 times) before it reaches its maximum charge capacity. This process is inherent to all NiCd batteries regardless of the brand. Once you have cycled your battery, you should obtain the battery capacity expected.